[1]
Dear customer friend:
I am the Erie company sales manager XX, below I will be for the melamine incident to you with my most sincere apology.
We are deeply sorry for the health problems caused by our company's product quality problems, and we will make corresponding compensation to you.
At the same time, we will be more rigorous grasp of the technology and products of our plant health, so that consumers regain the trust of our products under the name.
This event is not our company willing to consumer harm is sad, we will learn a lesson, strict quality control, the probability of such events, basically killed here, we made a solemn promise to you that such events will stop, please rest assured, again our deepest apologies.
XXXX
20XX.XX.XX
[2]
Dear Xu elder brother:
Water purifier in Putian serious quality problems, and now think of it is really scared! This really should not, as the regional manager of the factory, quality supervision is not strict, poor production supervision, I have a serious dereliction of duty.
Thinking for a long time, decided to write to you this letter of apology......
Talk about a man of conscience, to act responsibly, officials must have the public mind.
This is what I have always abide by the motto of life.
In order to alleviate the boss's concerns about the quality of the product, as a regional manager, it is necessary to learn to carry.
Because I am right on behalf of the company, I do not resist, so who anti product failures repeatedly, regional manager to become a mechanic, you become the boss of small handyman.
In the numerous day and night red pillars, in order to repair the machine, we leave no stone unturned, all through the night, did not have any complaints, due diligence, there is mutual encouragement and understanding.
Xu brother, do you still remember us until half past eleven in the evening that is to a high voltage switch do you remember when we were in the store on the ground and lying to 3 in the morning to observe whether the booster pump stops working do you remember every fix machine after you will send text messages to celebrate it, you said to me: "if the product quality is good, we should play, what would you wronged the regional manager".
This is what you are, let me deep feelings, even tears wet erimo.
I have to tell you if the product is good, with your social relationship, you can take as long as counting money, summon wind and call for rain, pointing Jiangshan is ", but the reality let all good ideas is broken, all of which you do not blame me, but we became iron iron brother brother, nanshenanfen.
Indeed, after such a special stage, I miss the days we spent together, especially after the maintenance of celebration, this history will be with me in my future occupation career, also let me learn from, understand what responsibility, friendship and cooperation! Brother Xu, also because of you the quality problem and hate me I believe your brother Xu, now in the process of solving the quality problem has been well, if so, I'm relieved.
The past is the prologue.
Xu elder brother, business is a business, keep in touch!
Apology: XXX
20XX.XX.XX